Frequently Asked Questions
Who can use the Health Center?
All currently enrolled students are eligible for health services. The services are
not extended to spouses, children or other family members.
Where is the Health Center located?
Student Health Services is located on the 1st floor of the Trojan Center.
What services are offered?
Any student desiring student health services should report to the Health Center and
sign in. Students are encouraged to call ahead and make an appointment. University
students are assessed by a health professional and evaluated and treated by a Nurse
Practitioner. All services are confidential. No information can be released to anyone
without the student鈥檚 written consent.
How is the student charged?
Office visit charges are based on the evaluations and management of the patient. Lab
services and medicine costs are kept as minimal as possible. Student Health Services
operates on a fee for service basis with charges based on the "usual and customary
charges" approved by the insurance industry. A current student ID card must be presented
at each visit. Any charges will be filed on the student's insurance, or charged to
the student鈥檚 account in the business office.
What about insurance?
The Health Center accepts most insurance coverages, and will file insurance as a courtesy
to the student. The student is responsible for any co-payments and medical services/fees
not covered by their insurance.
What if a student needs help after hours or in an emergency?
Troy Regional Medical Center offers emergency services locally. Their phone number is 670-5000. For non-emergency services after hours or weekends, Pri-Med type facilities are located in Montgomery or Dothan. The student is responsible for any incurred charges.